Technical Support Without the Full-Time Hire
Ongoing systems support and infrastructure management for small businesses that don't have — or don't want — a full in-house IT team.
What We Handle
Systems Support & Maintenance
Ongoing care for the websites, apps, and systems you're already running — so problems get caught before your customers notice them.
- Website and app uptime monitoring
- Hosting management
- Regular backups
- Security patching and updates
Cloud Infrastructure Management
For businesses running on modern stacks like Supabase and Vercel, or looking to move to one — we manage the infrastructure so you don't have to.
- Database management and monitoring
- Modern hosting stack management (Supabase, Vercel, and similar)
- Performance monitoring
- Environment and access management
Helpdesk & Technical Support
A place to send technical problems that isn't 'figure it out yourself.' We handle tickets, troubleshoot issues, and coordinate with your vendors when needed.
- Ongoing support ticket handling
- Troubleshooting for websites, apps, and internal tools
- Vendor coordination on your behalf
- Clear, plain-English explanations of what went wrong
Tech Stack Consulting
Help picking and setting up the right tools for where your business actually is — not the most complicated stack we could sell you.
- Tool and platform recommendations sized to your business
- Migration planning between platforms
- Avoiding overbuilt or unnecessary infrastructure
- Documentation so your team understands what's running
The "Keep It Running" to Our "We Built It"
Design & Development is where we build your website, app, or system. IT Services is what happens after launch — the monitoring, maintenance, and support that keeps it running without you thinking about it.
You don't need to have built your systems with us to use this service. If something else built your website or app, we can still take over ongoing support for it.
How We Work
Systems Review
We review what you're running today — hosting, tools, backups, and where the gaps are.
Set Up Monitoring
We put monitoring and support processes in place for the systems that matter most.
Ongoing Support
Tickets, troubleshooting, and maintenance handled on an ongoing basis.
Review & Adjust
We check in on what's working and adjust coverage as your systems and needs change.
Frequently Asked Questions
Need something built first? See Design & Development. Looking for the automation and AI layer on top of your systems? Automation & AI is the companion service to this page.
Related Services
Most clients combine two or three of these. Pick what you need now and add more as you grow.
Ready for Support That Doesn't Wait?
Tell us what you're running today. We'll walk you through what ongoing support would look like.